Skip to main content
2025 AAOMS 107th Annual Meeting Main banner
Icon Legend
This session is not in your schedule.
This session is in your schedule. Click again to remove it.
Presentation Icons
Ticketed <br><i>This session/event requires a ticket.</i>
Ticketed
This session/event requires a ticket.
In-person only<br><i>This session is offered in-person only.</i>
In-person only
This session is offered in-person only.
On-demand<br><i>On-demand session available beginning Sept. 15.</i>
On-demand
On-demand session available beginning Sept. 15.
Recorded<br><i>This session will be recorded and available beginning Oct. 6.</i>
Recorded
This session will be recorded and available beginning Oct. 6.
Sold Out<br><i>This ticketed session/event is sold out.</i>
Sold Out
This ticketed session/event is sold out.
Poster Icons
Poster Award
Poster Award
Evaluation Video

Communication

OMS and Other Dental Specialists

Residents

Professional Staff

PM05 - Iron Out Your Communications: Effective Strategies for Oral and Maxillofacial Surgeon Teams

Thursday, September 18, 2025
10:30 AM - 12:30 PM EDT
Location: Room 143ABC, Walter E. Washington Convention Center
CE: 2.0 CDE
Recorded<br><i>This session will be recorded and available beginning Oct. 6.</i>
Words have power, and in the world of oral and maxillofacial surgery, they can influence a practice’s success. By breaking expectations and communicating in a personalized way, an OMS can build patient trust, foster loyalty and drive referrals. The speaker will introduce the “iRONMAN Principles” – Impressions, Relationships, Opportunities, Needs, Management, Call to Action, Nurture – she created to help transform practices into elite organizations that provide exceptional care and service.

Learning Objectives:

At the conclusion of this presentation, participants should be able to:
  1. Apply “iRONMAN Principles.”
  2. Implement effective communication strategies.
  3. Empower teams and patients.
  4. Develop inter-team communication skills.
  5. Foster a positive work environment.