Oral and Maxillofacial Surgeon Quincy Medical Group Quincy, Illinois
Dental anxiety or phobia is a top reported fear in the U.S. and presents a daily challenge for the OMS team. A trauma-informed approach can help improve the patient experience, leading to better patient outcomes, safety, efficiency, lower costs and improved access to care. This approach also can help build practices with improved patient satisfaction and reviews, treatment plan acceptance and increased referrals as well as the chance for improved job satisfaction and less burnout from providers and staff.
Learning Objectives:
At the conclusion of this presentation, participants should be able to:
Recognize what trauma is and how it affects patients and their care.
Define trauma-informed care.
Select strategies to improve patient care, safety and practice efficiency, which also may enhance productivity and professional satisfaction.
